Our Mission Statement

Vision...

“Foremost in the minds of the scientific and engineering communities”

Mission...

To excel as a premier global supplier of unique products and services meeting the needs of the scientific and engineering communities by offering expert technical assistance and exceptional customer service.

Organization Values...

With our customers...

Customer Centric
Our decisions revolve around their impact on our customers and our desire to make it easier to do business with Cole-Parmer. We will support the customer with a sense of urgency. Our customers won’t wait for an answer!

Customer Support
Before, during, and after the sale. Appreciate the lifetime value of the customer, and the long term impact of a single transaction or activity.

Continuous Improvement thru Innovation & Creativity
We must get better every day — our competition is! Don’t be afraid to make mistakes — take chances for the customer.

Be Agile!
Our market and our customers require us to change constantly to remain ahead of our competition. Welcome change!

With each other...

Employee Engagement
Act as if you own the company and treat company resources as if they were your own. Celebrate success, and attack each new problem with a high level of energy and enthusiasm.

Teamwork
We can achieve far more by working together than by doing it alone.

Learning & Growth
Maintain an environment of continuous learning, fostering personal and professional growth.

As we conduct business...

Integrity
Openness, honesty, and a strong code of ethics. Strict compliance with all regulatory and legal obligations.

Respect
Respectful treatment of, and responsiveness to, all co-workers and customers, including maintaining and productive work environment.

Communication in All Directions
Executive accessibility, honest two-way communication, no surprises, and no silos!