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(based on 1 review)
Reviewed by 1 customer
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By Laboratory user
The new model which replace the previous Excellent Digi sense Temperature controllers are very poor in quality. After ordering two the software was not working properly and they did not recall these which still in the market 1.4.7. One of the replacements triggered the GFCI and made an electrical mess, one of the computers connected to same outlet was damaged. The two sent replacements over shut around 10F, so if I want 100F, I must place 85F to control the temperature. The manual does not describe the reason of each control. Just how to change it and also the actual menu does not correlate to the paper menu. They are 2 or 3 items that you can change but they don't appears at the SOP. OVERALL...if I found other replacement, I will discharge these one and. pass the voice in my company.
Bottom Line No, I would not recommend this to a friend
Merchant response: We are sorry to hear of your disappointment with this product. We have reviewed our product quality logs and have no other reported issues with this item. We encourage you to contact our Applications group (email@example.com) who have been specifically trained to troubleshoot our products, together we may be able to correct your issue. – QA Department.
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