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Regulatory Compliance & Quality, Manager
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COLE-PARMER PROFILE AND QUALITY SYSTEM
Cole-Parmer is committed to providing quality products and services and quality performance to every customer, every time. We pledge to provide our customers with the following:
625 E. Bunker Ct.
Vernon Hills, IL. 60061-1844
We support up to ANSI X.12 4010
Value Added Network (VAN): GEIS
Software: INOVIS EDI/400
Version 2 Release 11
Transaction sets 810, 850, 855, 860, 997
More info: contact our EDI Coordinator
Products and Services: Cole-Parmer is a distributor of scientific instruments for the worldwide research, industrial, and technical communities. We also provide calibration services traceable to NIST for several groups of instruments.
I. Management Responsibility / Document & Data Control
II. Contract Review
IV. Product ID & Traceability / Inspection & Test / Inspection & Test Status
V. Handling, Storage, Packaging, Preservation & Delivery
VI. Control of Customer Supplied Product / Servicing - InnoCal
VII. Control of Inspection, Measuring & Test Equipment - InnoCal
VIII. Control of Nonconforming Product / Corrective & Preventive Action
IX. Control of Quality Records / Training / Continuous Improvement
These values are predominately displayed within our facility, and are clearly communicated by our managers in both discussion and actions.
IX. Control of Quality Records / Training / Continuous Improvement (continued)
X. Design Control / Process Control / Statistical Techniques
We measure customer satisfaction monthly and refer to this measurement as our Customer Allegiance Score (CAS).
This program consists of the following: