FREE Technical Support


Questions? Our Technical
Experts have the answers

Our onsite team of highly trained Application Specialists collectively has more than 85 years of experience in responding to customers’ questions. Beyond helping in product selection, these technical experts also assist you in troubleshooting existing issues, and regulatory compliance issues, as well as maintenance and repair. Our team offers expertise in a number of scientific and industrial disciplines. They are thoroughly schooled on the products we sell and can answer the most challenging questions.

99.97% customer satisfaction on recommended <br />products.
99.97% customer satisfaction on recommended
products. Read what customers are saying.

Choose the Right Product for your application!

Receive objective advice on your purchasing decision. We’ll even find products beyond our standard offering, see Custom Ordering Solutions.

Troubleshoot an existing issue

Problem-solving assistance from those with practical, hands-on experience.

Ensure Component Compatibility

Make sure your components fit the first time.

Solve Regulatory Compliance issues

Ensure that you meet the necessary standards and protocols — and get the documentation to back it up — so that your regulatory audits go smoothly.

Receive Maintenance & Repair guidance

Reduce costly downtime and ensure the longevity and accuracy of your equipment. Call for help finding replacement parts.

Technical Support
Hours: 8am to 6pm CST Call: 800-323-4340
or E-mail us

Get Answers Online

Live Chat

 Live Chat

Connect directly with an experienced Technical Expert and receive immediate answers to your product questions.

AnswerBox  AnswerBox
Community-driven Q and A posts for specific products. Answers from both in-house technical experts and actual product users are posted back to the product detail pages.