Secure Shopping
At Cole-Parmer, we understand your concerns about online security and privacy. All orders on our site are encrypted using Secure Socket Layer (SSL) technology. SSL is a complex form of cryptography that makes it virtually impossible for a third party to decrypt any useful information you provide. You can use our site knowing that your personal and credit card information is protected when transmitted online. Cole-Parmer uses Verisign Web site security services, allowing you to place Internet orders with confidence, knowing that your credit card information will be secure.

What Information Do We Collect?
When you visit ColeParmer.com, we'll be collecting various types of information from you. If you place an order from our site, we'll need to collect your shipping and billing information. Cole-Parmer will also be collecting data from all site visitors such as IP name, domain name, web page, length of time spent at the site and pages accessed while visiting the site, but not the e-mail address. We collect the e-mail address of visitors only via information volunteered by you, such as survey information, catalog requests, and/or site registrations. This information is collected for statistical purposes and to help with the administration and improvement of the site.

Also, we work with FetchBack to display Retargeted ads to our site prospects, on our behalf, across the Internet. They collect Non-Personally Identifiable Information about your visits to our Website, and your interaction with our products and services. The anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major web sites. No Personally Identifiable Information is collected during in this process. To read FetchBack’s Privacy Policy, click here. If you do not want FetchBack to collect this information, you may opt out of their service. Opting out will not in any way effect your use of our site. To Opt-Out, of FetchBack Retargeting, please click here. Visit the Network Advertising Initiatives Opt-Out by clicking here.

Cole-Parmer also reserves the right to retain the content of any questions or comments that are sent to our employees. This information will be used to help improve responses to future questions. For international customers, information may be shared with our international dealers.

What is this Information Used For?
The information that Cole-Parmer collects is used to better serve our customers. This information is used to notify you of changes made to our site, to tell you about new products available on our site, and to contact you for other legitimate business purposes. From time to time, we may choose to exchange this information with other parties whose products and/or services we think may be of interest to you. If you do not want your information being exchanged with other parties, send us an e-mail at privacy@coleparmer.com from each e-mail address that you've used to request information, register, or place an order on ColeParmer.com.

Customers who supply us with their telephone numbers online may receive telephone contact from us with information regarding orders they have placed online. Please provide us with your correct phone number.

How do I Unsubscribe?
Visitors to our Web site can unsubscribe from receiving e-mail updates and advertisements by choosing “Unsubscribe” on our E-mail Preferences page.

If you supply us with your postal address online, you may receive periodic mailings from us with information on new products and services, or upcoming events. If you do not wish to receive such mailings, please let us know by e-mail at privacy@coleparmer.com or
telephone at 1-800-323-4340. Please provide us with your exact name and address.