Ask the Tech Expert: Kristin

woman names Kristin talking on the phone using their headset

For five years, Kristin has answered customers’ technical questions about instruments as diverse as balances and baths to flowmeters and spectrometers. Because she logged nearly a decade working for a thermal imaging manufacturer, she’s ready to take on your toughest challenges in operating infrared thermometers and thermal imagers.Kristin

“I like helping customers solve their problems—no matter how big or small they are,” said Kristin. Ask her about Masterflex pumps, another specialty, and she’ll be able to steer you to the right model for your application.

“The best interactions are when I am presented with an application issue or perhaps a customer needs help troubleshooting an instrument,” she described, “and I am able to help pinpoint the most suitable unit for them—or help them operate the one they have.”

Although she spends many hours tackling customer questions, requests, and challenges, Kristin enjoys an entirely different sport off hours. Fishing!

Our application specialists have a combined total of more than 85 years of experience in responding to customers’ questions. Find out how they can help you.

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