Thank you for being a valued partner and customer.
We are committed to supporting your needs at this critical time with continued operations to ensure minimal disruption to your supply chain. While placing the safety of our employees and their communities as our number one priority, we have made numerous operational adaptations to enable us to meet your product needs. A few updates:
- Orders, Quotes and Inquiries – ColeParmer.com continues to be available 24/7 and provides you with many self-serve options that support ordering, requesting and confirming quotes, processing returns or accessing technical information and product specifications.
- Product Availability – Our manufacturing and distribution remain operational and for the immediate future. We are in communication with our partners and suppliers so that we can continue to provide the equipment, supplies and consumables you need.
- Customer Service and Technical Support – Many of our employees have transitioned to working remotely. You can continue to contact your sales rep or our customer service or technical support teams as you would normally. You may experience slight delays, but your call is extremely important to us, we will respond as quickly as possible.
- Shipping – We will do our best with shipping lead times, but similar to all businesses, expedites may be impacted, but we will ensure urgency when possible.
Should we need to make any operational changes to ensure continued vigilance of health and safety, we will be sure to contact you.
Thank you for your ongoing business and trust in Cole-Parmer as a partner. If you have any questions or concerns, please feel free to call us at 800-343-4340 or email firstname.lastname@example.org
Bernd Brust & Jon Salkin
EMEA contact information
UK T: +44 (0) 1480 272279 E: email@example.com
Germany T: +49 (0) 9377 92030 E: firstname.lastname@example.org
France T: +33 (0) 1486 37800 E: email@example.com
Italy T: +39 (0) 1313 89513 E: firstname.lastname@example.org