Protect your employees and keep your customers coming back
Right before this COVID-19 pandemic escalated, I stopped into a business. I was looking for a bottle of hand sanitizer as I approached the reception desk. I didn’t see one. I was surprised because many businesses were placing bottles of hand sanitizer everywhere for customers and employees to freely use when soap and water was not available. Afterall, the main message heard around the world was to keep your hands clean and don’t touch your face.
Where is the hand sanitizer?
I was playing a game of “Where’s Waldo”, as I scanned the business for a bottle of hand sanitizer. Finally, I spotted one bottle hidden behind the reception desk. I asked if I could use some of it. The receptionist behind the desk hesitantly grabbed the bottle and pumped about a half a pump into my hands. I also asked if they would leave it on top of the desk for others to use. The receptionist quickly pulled it behind the desk and asked, “Should we do that?” The other person behind the desk interrupted saying, “No. No. If customers want hand sanitizer, they can ask for it because it is just too much everywhere.” I stood there in silence staring at this person. Many thoughts came to my mind.
Placement of hand sanitizer can send a silent message
To me this sent a clear message. This company does not care about keeping me safe. They have other selfish concerns. That verbal exchange left me feeling unprotected, unimportant as a customer, and concerned for my health and safety. I immediately thought…Should I go back?
After that day, this business was one of many forced to close due to government regulations and the rampant spread of the virus. I started to wonder how many other businesses weren’t willing to share the hand sanitizer, too. I thought about what might have been if businesses were more generous with the hand sanitizer in the beginning of this pandemic. Would we still be in the same situation?
I hope this business will have a change in mindset once it re-opens and freely place hand sanitizer on top of the reception desk and throughout for employees and customers to use.
Keep hand sanitizer readily available
As you re-open your business, please keep in mind the health and safety of anyone walking through your doors. If you don’t have soap and water readily available, please make sure you place hand sanitizer openly for everyone to use. Place it anywhere soap and water are not immediately available. Not only are you meeting your health organization’s recommendations to keep your employees and customers safe, you are sending the message that you care.
Need hand sanitizer?
We offer hand sanitizer made with 80% alcohol to WHO formulation at FDA registered site in the US. Use Cole-Parmer Hand Sanitizer to help reduce bacteria that potentially can cause disease.
The Centers for Disease Control and Prevention (CDC) recommends the use of alcohol-based hand sanitizers with greater than 60% ethanol or 70% isopropanol as the preferred form of hand hygiene when soap and water are not available. The Cole-Parmer hand sanitizer is made with 80% alcohol content and has zero nonessential additives. Since no rinsing or drying is required, each topical application is fast and easy. It is unscented and available in one-gallon containers. This product is only available in the continental United States.
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