On-Site Services for Scientific Equipment: Maintenance and Calibration

Cole-Parmer offers nationwide on-site services through our partnership with TSS, service professionals trusted by over 150 leading organizations in the fields of scientific research and biotechnology. You can easily purchase on-site laboratory equipment services, schedule them at a time convenient for you, and an expert TSS technician performs services on-site. No matter where you are in the contiguous 48 states, there's one flat fee (including travel costs) for preventive maintenance and calibration, and qualification services on many of our products. Services are available for Cole-Parmer and other major branded lab equipment.

On-Site Services Offering

Preventive Maintenance and Calibration

Avoid unplanned downtime and expensive repairs.

Preventive Maintenance and Calibration

IQ/OQ/PQ Qualification

The regulatory compliance you need.


Why Choose Cole-Parmer On-Site Services by TSS?

TSS extensive service network includes 50 field offices, which allows us to offer fixed rate on-site services for the contiguous 48 states. Price includes travel to your site.**
Ensure quality service with an ISO 17025 accredited provider and you get final say over calibration parameters and tolerances.
Your equipment is in good hands with experienced field engineers. All have extensive training with multiple types of equipment and major brands.
Simplify your preventive maintenance and calibration with a partner experienced with multiple types of equipment and major brands.
No waiting for quotes. Services and flat-fee prices are clearly listed.
Just select a service online, schedule a date, and we'll see you soon.
**Flat rate is for services scheduled by our team within a 45-day window from purchase. Expedited service and some exceptions may require additional charges. Bulk rate discount pricing may be available when multiple services are being performed at the same site.


How to Order Your On-Site Services Online

Set up your service in 3 easy steps.

1) Add A Service To Your Cart
Select your service and begin to checkout online.


Add a Cole-Parmer Service to your cart and check out
2) Enter Contact Info During Shipping & Payment Step
Complete the service request instructions - (required fields for all contact information where your service will be performed) before you finalize your purchase.


Enter Service Location's Contact Information
3) We'll Contact You to Setup Your Service
After purchase, TSS will contact you, using the information you provided in the shipping & payment step, to schedule the technician's arrival date.


A Cole-Parmer Service Representative Will Contact To Schedule A Service Appointment Date


*Just one fast flat rate for the contiguous 48 United States. Rates for other areas vary.