No matter where you are, there’s one fee for maintenance and calibration, and even qualification services, on many of our products
- Simplify your maintenance and calibration with a partner experienced with multiple types of equipment and major brands
- AL-TAR’s on-site services for the contiguous 48 states; the price includes travel to your site*
- Ensure quality service with an ISO 17025 accredited provider
- You get final say over calibration parameters and tolerances
- Experienced field engineers with extensive training
Nationwide on-site services are available through our partnership with AL-TAR. Cole-Parmer offers simple service pricing to purchase on-site laboratory equipment services performed by AL-TAR, including travel costs. AL-TAR is an authorized laboratory equipment service representative and provider to over 150 leading manufacturers, dealers, and distributors in the fields of scientific research and biotechnology. Their experienced field engineers have extensive training and technical support resources to draw upon when diagnosing equipment. If replacement is determined to be a better route than repair, the customer experience team at Cole-Parmer is available to help you with your selection.
AL-TAR provides a full-range of services for your laboratory oven. Regardless of the make and model, you can have preventive maintenance and calibration performed or opt for a full IQ/OQ/PQ validation package.
AL-TAR will schedule the on-site services directly with the customer; typically within 2 to 3 business days of an order being placed. Often the services will be reconfirmed a few days ahead of any scheduled service so that everything is in place for a successful visit. During checkout, please enter information in the free-form text box for the specific contact person AL-TAR will work with to coordinate the on-site visit, as well as any other information requested below.
When ordering a service for an existing piece of equipment you already have on-site, please include any relevant information about the make and model of the equipment(s) being serviced along with the contact information.
When ordering new equipment along with an on-site service, the scheduling of the service will be planned around the equipment being delivered and installed / ready to use. If you are ordering multiple services for both new and existing equipment, please note that in the checkout text field as services for existing equipment may be able to be scheduled earlier.