technical support

James, Technical Support Specialist

Ask the Tech Expert: James

If you’re using a pen-style pH meter and getting inaccurate readings, you may want to talk to James. As a technical support team member, James did some troubleshooting for a panicked customer. He discovered the…



Tech experts

Ask the Tech Expert: Charlsie

Cole-Parmer is well known for its technical expertise. We only hire the top tech experts. Let’s see what’s happening with one of our tech experts, Charlsie. “If you need help with agar recommendations, I’m your girl!”…